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How to Send-in Your Xbox 360 When You Have RROD
Old 01-26-2009, 02:31 PM   #1 (permalink)
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Default How to Send-in Your Xbox 360 When You Have RROD

How to Send-in Your Xbox 360 When You Have RROD
By McCoy - MyXboxSpot.com

Registering via Phone

Getting Started...
  • Call Microsoft at 1-800-4my-xbox (1-800-469-9269)
  • Talk to their support specialists. They will tell you to do a bunch of dumb tests like "Make sure your Video cable is plugged in" to weed out any stupid people who's xbox isn't even broken.
  • Microsoft will send a pre-paid UPS box for you to ship your xbox in. Make sure you write your reference number on the side of your Xbox before sending it off.

Registering via Xbox.com
Login to xbox.com with your Widows Live Account
Go to Support tab
If you have already registered your console under your account, you can skip this next step.
-Click Register a Console and follow the steps
Click Repair your Console (back in support tab) and follow the steps.

Continuing...

Packaging...
  • Remove all attachments (Custom faceplate, Hardrive, Memory Unit... w/e)

Shipping...
  • Send it in through UPS.

Additional Info...
  • The average wait time is 4-6 weeks. BUT, good news! Depending on when you send it in (how many other people are having the RROD too at that time) you can get it in as little as one week! (I got mine in 6 days)



Enjoy! <3 McCoy
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Old 01-26-2009, 02:36 PM   #2 (permalink)
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If you like myself, dont feel like calling and waiting and all that jazz (talking Max-The robot or talking to an indian from india); then you can just get on the website and sign in and request repair and if its still in warranty you can just do it that way.
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Old 01-26-2009, 02:36 PM   #3 (permalink)
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They no longer send pre paid boxes they give you a link to a shipping label you print out and put on the box.
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Old 01-26-2009, 02:38 PM   #4 (permalink)
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Originally Posted by Sick View Post
If you like myself, dont feel like calling and waiting and all that jazz (talking Max-The robot or talking to an indian from india); then you can just get on the website and sign in and request repair and if its still in warranty you can just do it that way.
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They no longer send pre paid boxes they give you a link to a shipping label you print out and put on the box.
True and True
I forgot, I'll update the thread...
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Old 01-26-2009, 02:48 PM   #5 (permalink)
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they sent me a box so i dont know what ur talking about

thanks nice post mccoy
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Old 01-26-2009, 02:54 PM   #6 (permalink)
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they sent me a box so i dont know what ur talking about

thanks nice post mccoy
That's because you sent it in a long time ago. Since then, they don't do that anymore
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Old 01-26-2009, 02:57 PM   #7 (permalink)
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Quote:
they sent me a box so i dont know what ur talking about

thanks nice post mccoy
They quit sending boxes since they were having to do it so often... I was on the phone with a person yesterday they didnt even ask if i wanted a box...

nice post tho and you should include if they take it to a shipping shipping store or w.e they get it packaged and sent for free
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Old 01-26-2009, 02:57 PM   #8 (permalink)
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i sent it in 8 weeks ago nub
i got it back on december 21 lol
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Old 01-26-2009, 03:07 PM   #9 (permalink)
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Quote:
Originally Posted by knockem View Post
They quit sending boxes since they were having to do it so often... I was on the phone with a person yesterday they didnt even ask if i wanted a box...

nice post tho and you should include if they take it to a shipping shipping store or w.e they get it packaged and sent for free
I said UPS... Is that what you mean?
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Old 01-26-2009, 03:13 PM   #10 (permalink)
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yeah ups thats what i got
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