How to Send-in Your Xbox 360 When You Have RROD

**McCoy** · 01-26-2009, 02:31 PM

How to Send-in Your Xbox 360 When You Have RROD
By McCoy - MyXboxSpot.com

Registering via Phone

Getting Started...

Call Microsoft at 1-800-4my-xbox (1-800-469-9269)
Talk to their support specialists. They will tell you to do a bunch of dumb tests like "Make sure your Video cable is plugged in" to weed out any stupid people who's xbox isn't even broken.
Microsoft will send a pre-paid UPS box for you to ship your xbox in. Make sure you write your reference number on the side of your Xbox before sending it off.

Registering via Xbox.com
Login to xbox.com with your Widows Live Account
Go to Support tab
If you have already registered your console under your account, you can skip this next step.
-Click Register a Console and follow the steps
Click Repair your Console (back in support tab) and follow the steps.

Continuing...

Packaging...

Remove all attachments (Custom faceplate, Hardrive, Memory Unit... w/e)

Shipping...

Send it in through UPS.

Additional Info...

The average wait time is 4-6 weeks. BUT, good news! Depending on when you send it in (how many other people are having the RROD too at that time) you can get it in as little as one week! (I got mine in 6 days)

Enjoy! <3 McCoy

**Sick** · 01-26-2009, 02:36 PM

If you like myself, dont feel like calling and waiting and all that jazz (talking Max-The robot or talking to an indian from india); then you can just get on the website and sign in and request repair and if its still in warranty you can just do it that way.

knockem · 01-26-2009, 02:36 PM

They no longer send pre paid boxes they give you a link to a shipping label you print out and put on the box.

**McCoy** · 01-26-2009, 02:38 PM

Quote:

Originally Posted by Sick

If you like myself, dont feel like calling and waiting and all that jazz (talking Max-The robot or talking to an indian from india); then you can just get on the website and sign in and request repair and if its still in warranty you can just do it that way.

Quote:

Originally Posted by knockem

They no longer send pre paid boxes they give you a link to a shipping label you print out and put on the box.

True and True
I forgot, I'll update the thread...

Loud · 01-26-2009, 02:48 PM

they sent me a box so i dont know what ur talking about

thanks nice post mccoy

**McCoy** · 01-26-2009, 02:54 PM

Quote:

Originally Posted by Loud

they sent me a box so i dont know what ur talking about

thanks nice post mccoy

That's because you sent it in a long time ago. Since then, they don't do that anymore

knockem · 01-26-2009, 02:57 PM

Quote:

they sent me a box so i dont know what ur talking about

thanks nice post mccoy

They quit sending boxes since they were having to do it so often... I was on the phone with a person yesterday they didnt even ask if i wanted a box...

nice post tho and you should include if they take it to a shipping shipping store or w.e they get it packaged and sent for free

Loud · 01-26-2009, 02:57 PM

i sent it in 8 weeks ago nub
i got it back on december 21 lol

**McCoy** · 01-26-2009, 03:07 PM

Quote:

Originally Posted by knockem

They quit sending boxes since they were having to do it so often... I was on the phone with a person yesterday they didnt even ask if i wanted a box...

nice post tho and you should include if they take it to a shipping shipping store or w.e they get it packaged and sent for free

I said UPS... Is that what you mean?

Loud · 01-26-2009, 03:13 PM

yeah ups thats what i got

01-26-2009, 02:31 PM	#1 (permalink)
McCoy ())__CRAYOLA__)) > Gamertag: McCoy Says Yes Location: Skate Habitat Posts: 501 posts Thanked 38 Times Join Date: Dec 2008	How to Send-in Your Xbox 360 When You Have RROD How to Send-in Your Xbox 360 When You Have RROD By McCoy - MyXboxSpot.com Registering via Phone Getting Started... Call Microsoft at 1-800-4my-xbox (1-800-469-9269) Talk to their support specialists. They will tell you to do a bunch of dumb tests like "Make sure your Video cable is plugged in" to weed out any stupid people who's xbox isn't even broken. Microsoft will send a pre-paid UPS box for you to ship your xbox in. Make sure you write your reference number on the side of your Xbox before sending it off. Registering via Xbox.com Login to xbox.com with your Widows Live Account Go to Support tab If you have already registered your console under your account, you can skip this next step. -Click Register a Console and follow the steps Click Repair your Console (back in support tab) and follow the steps. Continuing... Packaging... Remove all attachments (Custom faceplate, Hardrive, Memory Unit... w/e) Shipping... Send it in through UPS. Additional Info... The average wait time is 4-6 weeks. BUT, good news! Depending on when you send it in (how many other people are having the RROD too at that time) you can get it in as little as one week! (I got mine in 6 days) Enjoy! <3 McCoy __________________ How to Send-in Your Xbox 360 When You Have RROD How To Burn Xbox 360 Games iXtreme Firmware (Most updated AND old) How to Paint Your Xbox 360 at Home With Professional Results The Ultimate Guide to Flashing Your Xbox 360 Download the MLG Gametypes and Maps HERE How to Play Xbox (360) With Your Monitor A History of Sick and I

01-26-2009, 02:36 PM	#2 (permalink)
Sick <blink><b>Founder /</b></blink> Gamertag: Location: Admin..ing? Posts: 1,831 posts Thanked 137 Times Join Date: Dec 2008	If you like myself, dont feel like calling and waiting and all that jazz (talking Max-The robot or talking to an indian from india); then you can just get on the website and sign in and request repair and if its still in warranty you can just do it that way. __________________ My Tutorials Keep Your computer Running like New How to Make FireFox Run Way faster (PICS) Fixing Damaged & Unreadable Xbox 360 Disks Quick and Easy <a href="http://www.mb01.com/lnk.asp?o=1859&c=27737&a=50716">5% Cashback Bonus(R) program Get 5% Cashback Bonus(R) in categories that change like travel, home improvement stores, department stores, gas, groceries, restaurants, and many more. It's a free and easy way to build rewards even faster.</a>

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01-26-2009, 02:36 PM	#3 (permalink)
knockem MxS Junior Member Gamertag: Location: Posts: 355 posts Thanked 23 Times Join Date: Jan 2009	They no longer send pre paid boxes they give you a link to a shipping label you print out and put on the box.

01-26-2009, 02:48 PM	#5 (permalink)
Loud CoD4 and H3 Clan Member Gamertag: MxS Loud Location: Raping TuAuthentic Posts: 546 posts Thanked 13 Times Join Date: Dec 2008	they sent me a box so i dont know what ur talking about thanks nice post mccoy

01-26-2009, 02:57 PM	#8 (permalink)
Loud CoD4 and H3 Clan Member Gamertag: MxS Loud Location: Raping TuAuthentic Posts: 546 posts Thanked 13 Times Join Date: Dec 2008	i sent it in 8 weeks ago nub i got it back on december 21 lol

01-26-2009, 03:13 PM	#10 (permalink)
Loud CoD4 and H3 Clan Member Gamertag: MxS Loud Location: Raping TuAuthentic Posts: 546 posts Thanked 13 Times Join Date: Dec 2008	yeah ups thats what i got

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